If you don’t have an emergency, then the best way to get help is via email. Please provide a detailed description of the problem, including what you were doing, what computer you were using (your own, a CWS computer, one of the servers, etc), what you expected to happen, and what happened. Contact information is at the bottom of this page.
Emergencies
e·mer·gen·cy noun 1. a serious, unexpected, and often dangerous situation requiring immediate action.
In some cases, you’ll need to enable a service on your campus account so that you can log into computers directly with that account. We use this functionality at CWS. The following steps will enable this service.
Individuals with administrative privileges to their computers must follow these guidelines. Failure to follow the guidelines may result in your administrative account being disabled.
